Contact information

<h1><strong>CONTACT INFORMATION</strong></h1>

<p>
At CROOSVII®, we're committed to providing exceptional customer support before, during, and after your purchase.
</p>

<p>
If you have any questions regarding your order, shipping, returns, or our products, our support team will be happy to assist you.
</p>

<hr>

<h2><strong>CUSTOMER SUPPORT</strong></h2>

<p>
<strong>Email Support:</strong><br>
croosvii77@gmail.com
</p>

<p>
<strong>Phone & WhatsApp:</strong><br>
+57 310 833 2463
</p>

<p>
<strong>Representative:</strong><br>
Naim Alejandra Ruiz Escalante
</p>

<hr>

<h2><strong>BUSINESS ADDRESS</strong></h2>

<p>
CROOSVII®<br>
Calle 1 Casa 306<br>
Villa del Rosario<br>
Norte de Santander 541030<br>
Colombia
</p>

<hr>

<h2><strong>CUSTOMER SERVICE HOURS</strong></h2>

<p>
Our customer support team is available during the following business hours:
</p>

<ul>
<li>Monday to Friday: 9:00 AM – 6:00 PM (GMT-5)</li>
<li>Saturday: 9:00 AM – 1:00 PM (GMT-5)</li>
<li>Sunday & Holidays: Closed</li>
</ul>

<hr>

<h2><strong>RESPONSE TIMES</strong></h2>

<p>
We strive to respond to all customer inquiries as quickly as possible.
</p>

<ul>
<li>Email inquiries: Within 24 to 72 business hours.</li>
<li>WhatsApp inquiries: Usually within 24 business hours.</li>
</ul>

<hr>

<h2><strong>ORDER SUPPORT</strong></h2>

<p>
If you are contacting us regarding an existing order, please include the following information to help us assist you faster:
</p>

<ul>
<li>Your full name.</li>
<li>Your order number.</li>
<li>The email address used at checkout.</li>
<li>A brief description of your inquiry.</li>
</ul>

<hr>

<h2><strong>OUR COMMITMENT TO YOU</strong></h2>

<p>
At CROOSVII®, customer satisfaction is at the heart of everything we do.
</p>

<p>
Whether you need assistance before placing your order or support after receiving your product, we're here to help every step of the way.
</p>

<p>
Thank you for trusting CROOSVII®.
</p>